Let's face it. We come across a lot of grumpy people during the course of a day. They bring you down. You want to smack them but you refrain.
It's so very nice to deal with friendly people who go the extra mile.
People like that deserve recognition, but how do you it? A simple, "thank you," seems inadequate. What are the chances you will see that person again and return the favor?
I am truly grateful for the "Pay It Forward" moments I have encountered with others who have extended me useful favors, in the store, when my vehicle was stuck or broken down, etc.
Thankfully we still have a majority of people who do good looking for nothing in return.